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Buy 2 Silver Pieces, Get 40% Off

Professional Care Plan

The Michael Hill Professional Care Plan is designed to give you peace of mind with your purchase. It includes key services and repairs that will allow you to take care of your piece and is available for either 3 or 10 years.

Services included in your Care Plan

  • We will professionally clean and inspect your item

  • We will refinish and polish your item, this includes retexture / restoring a brush finish

  • We will complete basic re-shaping of your ring or solid bangle

  • We will rhodium plate your item once a year (for rhodium plated parts of items only)

Repairs available to you via your Care Plan

  • We will resize your ring once a year (within product sizing standards) excluding certain styles of ring which Michael Hill deems not suitable for resizing

  • We will tighten your stone(s)

  • We will reset your precious stone (but not supply it)

  • We will re-tip your claws/prongs (but not re-build / replace)

  • We will solder your chain or bracelet including shortening (lengthening is not permitted)

  • We will tighten, repair or replace your clasp (except on hinged bangles)

  • We will repair a worn bail on your pendant

  • We will re-join tennis bracelet links, tighten or repair tennis bracelet clasps (length changes and clasp replacement are not permitted)

  • We will provide earring post replacement / butterfly replacement

  • We will re-align your earring post

  • We will straighten / re-thread your earring post.

Pricing Plan

Your pricing is determined by the value of your purchase and the duration of your subscription.

Professional Care Plan Brochure

If you purchased April 15th 2024 and onward, please refer to the following Terms and Conditions

Previous brochures

If you purchased before April 18th 2022, please refer to the following Terms and Conditions

Professional Care Plan Brochure - Before 18th April 2022

If you purchased between April 19th 2022 - April 14th 2024, please refer to the following Terms and Conditions

Professional Care Plan Brochure - Between April 19th 2022 - April 14th 2024

Other Services

LIFETIME DIAMOND WARRANTY

The Michael Hill Lifetime Diamond Warranty is our promise to you.

LEARN MORE

COMPLIMENTARY JEWELLERY CLEANING

Bring your jewellery in-store to Michael Hill as needed for complimentary, professional cleaning.

LEARN MORE

Need more help? Contact Customer Service