How Re:store Works

We’ll service your favourite jewellery pieces so that they can be loved and worn again. We offer expert repairs and services on all jewellery, not only pieces from Michael Hill, and offer a 90-day warranty on the work completed.

• Bring your pieces in-store to your nearest Michael Hill. Our team will make an initial assessment and may be able to provide a quote on the spot.

• We’ll securely ship your pieces to our repair team, where highly-trained experts will complete the assessment and recommend any additional work required.

• Services we offer include: resizing, rhodium plating, claw tightening, claw retipping, claw rebuilding, re-shanking, soldering breaks in chains and bracelets, and shortening chains and bracelets.

• Our store team will be in contact if additional repairs are recommended or if a quote is required.

• When you accept the work order, skilled jewellery artisans will complete your repairs. Your pieces will then undergo a rigorous quality control check.

• Your jewellery will be securely shipped back to your Michael Hill store for your collection.