For this year, please place your standard shipping orders by 12pm (NZST) on the 18th of December to ensure timely delivery.
What is the deadline for express shipping?
Express shipping is not available on www.michaelhill.co.nz. To ensure delivery, please place your standard shipping orders by 12pm (NZST) on 18th December.
Heading In-Store?
When is the cut off time to pick up 'Reserve In-Store' items?
Ensure you collect your 'Reserve In-Store' items by 2pm (NZST) on the 24th of December.
Extended Returns
I need to return a gift, how long do I have?
For eligible purchases made between 28 October 2024 and 25 December 2024, we offer extended returns. You can return gifts up until the 26 January 2025. This is subject to the usual terms of our Change of Mind policy.
