Valentine's Day Delivery

Delivery Cut-offs

For orders placed before 11:59pm (NZDT) Sunday 7th February 2021, every effort will be made to ensure delivery on or before Valentine’s Day 2021. Popular items or those requiring resizing may experience delays.

DHL International

Orders to New Zealand and Canada are shipped via DHL International. DHL International is working hard to deliver orders as safely and quickly as possible during this time. With the festive season being especially busy, deliveries might take slightly longer than usual. Please order your gifts as early as convenient, to help ensure delivery by Valentine's Day.

Christmas Delivery FAQs

  • Can I have a gift delivered straight to the recipient?

    Yes, please enter the recipient’s address in the Delivery Address step and their gift will be sent to them directly. We do not include a printed invoice with their gift – this will be sent to your provided email address.

  • How much does shipping cost?

    Standard shipping is free on all orders of $70 or more.

  • What if I need to return a gift?

    We want to inspire and delight you with your jewellery purchase, so if for any reason you are not satisfied with your purchase, you may return it within 30 days of delivery for a full refund, subject to meeting the requirements of our refund policy.

Need more help?

Have other questions about orders, product information or returns? Chat to us now or visit Customer Support

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