Worst product and service
I got this necklace and another gifted. The chain broke on both resulting me in paying to get them fixed through Michael Hill. For the company to charge for repairs is TERRIBLE customer service. Especially after reading all these reviews. After I collected the necklaces from being repaired 1 of them wasn’t even fixed and the jeweller said it’s too fine to fix and won’t attempt it again. Finding out the price online I’m outraged a company can continually charge customers for a FAULTY PRODUCT by coving it up stating the chain is too fine and take $40 each time.